What to do if your bottle spills/breaks?

If you see any damages on the bottle rim and/or nozzle, hold off on dosing and contact us immediately so we can send you a nozzle or bottle replacement.

We strongly suggest to always test and prime your nozzles before administering and to inspect your bottles for possible leaks. If you see any damages on the bottle rim and/or nozzle, hold off on dosing and contact us immediately so we can send you a nozzle or bottle replacement. The SLIT department will only cover leakages/damages that happen during shipment. If your bottle was damaged or if there was a leak during shipment please take detailed photos and send them to slit@tpirc.org immediately. The medication is wrapped securely to prevent damage. However, if your medication gets damaged during transit we will replace it at no cost.