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Did my insurance make a payment?

There are a few ways to find out if your insurance company made a payment on a claim.


  • One, you can login to the insurance company member services portal to review all claims filed on your behalf.
  • Two, you can call your insurance company through the member services phone number located on your insurance card to check the status of a claim.
  • Three, you can access your Food Allergy Institute (FAI) billing account through our AdvancedMD Patient Portal (registration is required).
  • Lastly, you can call the Billing Department to check the status of your claim at 562-490-9900, option 4 (Billing), then option 3 (Clinic Billing) or email us at connect@foodallergyinstitute.com.