Does the FAI Store ship to all countries?

Please click here for a full list of approved shipping destinations.

Please click here for a full list of approved shipping destinations.

Occasionally, a destination country's customs agency may withhold an FAI Store order. In these cases, customs agents will typically contact the package receiver (i.e. the ordering patient family) directly to inform them of information needed for the parcel's release. The FAI Store is unable to expedite customs clearance. Customs correspondence should be handled directly by the package recipient.

PLEASE NOTE: The FAI Store will not pay any customs fees incurred by international shipments. These fees must be paid by the receiver.